Don’t hide from your web site visitors.  Studies have shown that a huge percentage of web sites seem to “hide” their contact information.  This can actually annoy visitors and cause them to have a negative view of your site and, by extension your organization.


What To Provide
Make it easy for visitors to find how to contact you.  Provide a phone number, address and email address. Make this contact info reside on a separate page with a clear link to that page. This will increase the rate of contact and raise the positive view of your site.


Caution About Posting An Email Address
It is important to be aware that posting an email address on your site can increase spam to that address since spammers harvest email addresses from web sites and use or sell them for spamming.
One way to solve this is to use a contact form instead of a published email address and be sure you use CAPTCHA to assure a human is actually submitting the form. That will greatly reduce spam to your email boxes.