Yes! Email Forwarders Can Hurt You! So, be careful.
One of the most used features of our email services is the ability to “Forward” emails that are sent to an email address on our system to any other email address anywhere. This is very useful if you want to have people send an email to you at a specific address but you want that email actually delivered to another address.
For example, let’s say my hosting account at The GraceNet is for www.anexample.com And I want email sent to Info@anexample.com to automatically be forwarded to my personal email account at Gmail. Or, maybe to another internal email such as Sales@anexample.com. So far so good and the email system will do exactly what you have set it up to do.
The Problem Arises…
However, what we see happening a great deal is that a spam email or something that is just not of value gets sent to our Info@anexample.com and gets forwarded over to my personal Gmail account where I see it as SPAM and report it. What I have just done is to report MY OWN DOMAIN as a sender of spam. The report shows the email as coming from my Info@anexample.com address which is NOT the case. Info@anexample.com only “Forwarded” the email but it gets reported as coming from Info@anexample.com.
Why Is This So Important?
Because you can get yourself added to anti-spam blacklists which can result in your emails being blocked from mail servers all over the internet. Not good!
What Can I Do About This?
Very simply, watch what you are doing. If you have any email forwards setup in your GraceNet cPanel, be aware that email that is forwarded is seen as coming from YOUR OWN ADDRESS. Be careful reporting spam in ANY email software until you know it was not forwarded to you.
Also, periodically check your cPanel to be sure that any Forwards that are setup are actually still valid. Delete any that are not needed and it will help keep your site from being wrongly reported as a spam source.
The GraceNet Staff